HelpDesk Login 
 
 
 
 
 
 
 

SLA & Maintenance Contracts

Designed to meet the needs of small to medium sized buisnesses without inhouse I.T staff, who choose to outsource their I.T Support instead of employing full-time computer and network technicians.

Contracts cater for Networks ranging from 5 Desktop computers or Laptops upwards, and can include Desktop computers, Laptops, printers, servers and CCTV equipment.

sla

Maintenace contracts and Service Level Agreements include:

  • Free Technical Call-out service
  • Technical Response within one hour of failt been reported
  • Fixed monthly rate for duration of agreement, savings over long term
  • Free repair workshop facilities.
  • Free labour on SLA Agreements
  • Free telephonic support
  • Free website hosting.
  • Free email (50 mailboxes)
  • Free domain registration
  • Free off site remote administration and support.
  • Call-out response times monitored daily.
  • Printer services
  • Service and maintenance of CCTV equipment