SLA & Maintenance
Designed to meet the needs of small to medium sized
buisnesses without inhouse I.T staff, who choose to outsource their I.T Support instead of employing full-time
computer and network technicians.
Contracts cater for Networks ranging from 5 Desktop computers or Laptops upwards,
and can include Desktop computers, Laptops, printers, servers and CCTV equipment.
Maintenace contracts and
Service Level Agreements include:
- Free Technical Call-out
- Technical Response within one hour of failt
- Fixed monthly rate for duration of
agreement, savings over long term
- Free repair workshop
- Free labour on SLA
- Free telephonic
- Free website hosting.
- Free email (50
- Free domain
- Free off site remote administration and
- Call-out response times monitored
- Printer services
- Service and maintenance of CCTV